Act
Follow-ups and reply handling that keep deals moving.
Follow-ups are part of the same decision as everything else Cascand weighs. Cascand notices when someone has gone quiet, prepares the follow-up in the channel you used, stops after a few tries and hands the decision back to you, and holds off when someone asks for time. A commitment you make in your own words becomes a dated follow-up.
How it works
How follow-ups and replies work.
- Step 1
Silence is noticed.
A follow-up is an action Cascand proposes per relationship, and it competes for your next minute like any other. Follow-ups you owe are funded before anything new.
- Step 2
It follows up where you spoke.
A follow-up you said you would make by phone becomes a call task, never an email. Written follow-ups are drafted through the same checks as every other message.
- Step 3
It stops after a few tries.
After a small number of attempts Cascand hands the decision back to you and never abandons a relationship on its own.
- Step 4
Replies change the plan.
When a prospect says they are out of the office or asks you to wait, Cascand holds them until the date that makes sense and tells you. When they ask for a meeting, that reply competes for your next minute right away. A no stops the next touch.
In your hands
What you control.
- How persistent Cascand is, in How You Work.
- Every follow-up draft before it goes.
- Any hold or resume date, which you can change.
Reply handling works with your connected mailbox. When Cascand is not sure what a reply means, it passes it to you as an ordinary reply.
Questions
Questions people ask.
Keep exploring
Where to go next.
Next
See it with your own work.
Tell Cascand about your business and see what it would build. A person on our team reviews every application.